Franklin General Hospital is responsible for submitting bills to your insurance company and will do everything possible to expedite your claim. You should remember that your policy is a contract between you and your insurance company, and you have financial responsibility for payment of your hospital bill.
We support price transparency. For patients to understand their potential financial liability for hospital services, our hospital charges are available on the Iowa Hospital Association website's "Iowa Hospital Charges Compare," at www.iowahospitalcharges.com. Hospital charges vary based on the type of care provided. The price can differ from patient to patient for the same services. The price will be different for complications or different treatment for the patient's personal health condition. Patients also may qualify for financial assistance.
Click on the link to open the application.
Financial Assistance Applications- English
Financial Assistance Applications-Spanish
For questions about your bill, please call 1-641-456-5091. Please ask for the extension number that pertains to your type of health insurance.
This office, located on the east side of the hospital's main entrance hallway, is open to assist you Monday- Friday from 7:00 am to 3:30 pm.