Franklin General Hospital is committed to providing quality care and safety to all our patients through collaboration and teamwork of all FGH employees and the medical staff. The use of the electronic medical record helps to promote both quality and safety
Franklin General Hospital focuses its quality efforts around national and state priorities based on best practice guidelines. Data related to these best practices of certain medical diagnoses such as pneumonia, heart attacks and congestive heart failure is reported. The following organizations provide guidelines that form the backbone of the work we carry out to help ensure our patients receive quality care:
Every patient has the right to expect their care will be appropriately provided in a safe and efficient manner by competent staff in a safe environment. Your care and safety are our priority.
People seeking care at Franklin General Hospital may receive a patient satisfaction survey in the mail. We encourage everyone to complete the survey. The combined results of the surveys returned help Franklin General to make positive changes to our services, processes and environment.